关系强度、知识转移和知识整合对技术标准联盟合作绩效的影响

构建关系强度、知识转移、知识整合与技术标准联盟合作绩效相互关系的模型,并以ICT产业为调研对象,运用结构方程模式进行实证研究。研究结果显示:技术标准联盟企业之间的关系强度越强,则知识转移能力和联盟的合作绩效水平越高;知识转移和知识整合能力越强,则联盟的合作绩效水平越高;知识转移作为中介变量,存在于关系强度对合作绩效的影响路径中,而知识整合不存在于这一路径中。     

供应链合作关系相关因素对协同的影响研究

从供应链关系形成的角度,建立了4个主要的度量因素沟通、信任、承诺和合作对供应链协同的影响顺序及相互关系的假设模型,应用结构方程模型的方法进行验证,其中协同效应以信息共享、同步决策和激励联盟作为评价指标。经过对163例制造行业供应链的研究,结果表明,在供应链关系形成过程中,相关企业是从沟通开始,建立相互间的信任后,企业双方承诺发展长远关系,从而产生合作行为,最终通过合作对协同效应产生正性影响。另外沟通和信任对协同运作的影响最为重要,合作的影响最为直接,而承诺对协同只有间接作用。     

供应链企业间的信任机制研究

信任危机是影响我国供应链企业间合作关系的主要原因之一。在详细地论述供应链企业间信任的特征的基础上,深入地分析了信任在促进供应链正常运作中的作用,提出培养供应链企业间的相互信任是供应链管理的核心这一思想,对如何培养供应链企业间的信任作了细致的探讨,并分析借鉴了国内外知名企业在建立信任机制方面的案例。     

企业间关系演进阶段特征研究的分析框架

对企业间关系演进阶段的研究需要同时考虑关系贸易、价值最大化、交易成本以及关系投资.本文从关系要素、关系投资以及价值创造的综合角度动态考察了企业间关系演进的不同阶段及其特征.阐明了各个关系要素、各种关系投资及各类价值创造活动之间的相互关系及在推动关系演进过程发展中的作用,并提出了反映在关系发展不同阶段,各个关系要素、各种关系投资和各类价值创造活动是如何相互作用及所具有的不同特征有关命题.从一个新的及更为全面的角度建立了揭示企业间关系演进过程及不同阶段特征的分析框架,它不仅是对现有的关于企业间关系演进过程研究的补充和发展,也有助于为正在及致力于发展企业间关系的实践提供指导.     

供应链资源依赖、信任及关系承诺对信息协同的影响

构建了供应链伙伴间资源依赖、信任、关系承诺与跨组织信息系统协同之间关系的理论模型。以广东省珠三角地区141家制造企业为调查对象,利用结构方程模型对供应链伙伴间资源依赖、信任、关系承诺与信息系统协同之间的关系进行实证研究。研究结果发现供应链伙伴间资源依赖程度对信任与关系承诺均有显著的正向影响,但对跨组织信息系统协同的正向影响并不显著。另外,研究还发现供应链伙伴间信任水平对关系承诺与跨组织信息系统协同均有显著的正向影响,然而关系承诺对跨组织信息系统协同则没有显著的正向影响。研究告诉企业管理者,在选择合作伙伴时应该着重考虑彼此之间的资源互补性与相互依赖性,并高度重视人际关系网络的构建,提高供应链伙伴间相互信任水平,从而可以更好地进行跨组织的信息系统协同。     

非对称风险态度下的企业间知识转移效果研究

为了最优化存在知识流失风险的企业间知识转移效果,分析了受双方信任程度影响的知识发送方风险态度披露决策和知识接收方信息处理决策,及其对知识转移的影响,探讨了政府应如何促进知识转移效果最优,并用算例验证了结论。研究表明风险厌恶方和知识接收方会积极最优化知识转移效果;风险厌恶方期望收益比风险偏好方高时,知识转移效果较易最优化;政府应制定政策调整知识发送方索要的赔偿金及监督成本,促进知识转移效果最优。     

不确定环境下分配公平与信任对战略联盟绩效的影响

基于公平理论和关系治理理论,分析了不确定环境下分配公平和信任对战略联盟绩效的作用机理.采用实证研究方法,对217家有联盟经验的企业问卷数据进行统计分析.实证结果表明:分配公平对信任有促进作用,而分配公平和信任均能提高联盟绩效;信任在分配公平和联盟绩效之间起部分中介作用;随着环境动荡性的增加,分配公平和信任对联盟绩效的正向影响增强;而随着环境复杂性的增加,分配公平和信任对联盟绩效的正向影响减弱.以上研究结论丰富了相关的理论并对战略联盟管理实践具有一定的启示.     

承诺不对称性、交易专有资产与企业间信任

探讨供应商感知的承诺不对称性影响供应商信任的边界条件,用多元层次回归分析方法检验了两个假设。结果显示:(1)供应商感知的承诺不对称性对企业间信任确有显著影响;(2)在供应商认为自己的承诺水平高于分销商的承诺水平时,分销商的交易专有资产投入会强化供应商感知的承诺不对称性对信任的负向影响,而在供应商认为自己的承诺水平低于分销商的承诺水平时,分销商的交易专有资产投入会强化供应商感知的承诺不对称性对信任的正向影响。最后讨论了研究结论在企业渠道管理中的应用。     

供应链企业间的交易成本研究

首先指出供应链是一种能够减少企业间交易成本的新的组织模式;其次,分析了供应链企业间的总成本-机会成本,交易成本与生产成本之和。供应链减少企业间交易成本的原因;信息交流、相互信任与良好的合作关系,以及供应链减少交易成本的三个阶段;接触交易,相互信任与合作联盟;最后,论述了供应链企业间交易成本的组成和影响交易成本的因素。     

供应商与客户间的多维度信任、承诺与信息共享之间关系的研究

本研究构建了供应商与客户间的多维度信任、承诺与信息共享之间关系的理论模型,并以珠三角地区189家制造业为研究对象,运用结构方程模型对多维度信任、承诺与信息共享之间的关系进行实证研究。研究结果表明,供应商与客户之间的能力信任对计算性承诺与情感承诺有显著的正向影响,对信息共享的影响并不显著;善意信任对情感承诺与信息共享有显著的正向影响,但对计算性承诺的影响并不显著;计算性承诺与信息共享有显著的负向影响,但对信息共享的影响不显著。根据上述实证研究结论,本研究结合中国特殊的文化背景给出相关的管理启示。     

Which Type of Trust for Inter-firm Learning?

This study investigates the association between types of trust and inter-firm learning in buyer–supplier exchanges in an industrial cluster. More specifically, the study explores the impact of trust types on knowledge sharing among manufacturer and retailer SMEs in a furniture cluster. The results of empirical data from 158 manufacturers suggest no significant association between trust based on competence, reliability and predictability and inter-firm learning and a significant positive association between trust based on goodwill, benevolence and non-opportunism and inter-firm learning. The study findings integrate research on the relational and knowledge-related aspects of knowledge exchange at the dyadic inter-firm level.     

The determinants of supply chain alliance performance: an empirical study

This paper assesses relationship characteristics in supply chain alliances and their effects on alliance performance in supply chains in the context of manufacturing firms drawing on the theory of social exchange and goal interdependence. The results from AVAS analysis show that relationship stability, trust of supplier, relational capital and commitment exert significant effects on the performance of supply chain alliances. These results offer implications for researchers examining the performance of supply chain alliances. Research limitation and future research are discussed.     

Academic research commercialization and knowledge production and diffusion: the moderating effects of entrepreneurial commitment

This paper empirically examines the relationship between research commercialization, entrepreneurial commitment, and knowledge production and diffusion in academia. Through a dataset of 229 academic patent inventors, this paper reveals that the effects of research commercialization on publication quantity, application-oriented research, and disclosure delay are moderated by the entrepreneurial commitment of faculty members. This paper concludes that encouraging entrepreneurial commitment of faculty members may possibly drive academics away from their traditional approaches in producing and diffusing knowledge.     

The impact of market focus on operations practices

A key element of successful organisations is the alignment of their strategy and tactics. This study explores the relationship between a firm's competitive strategy and its operations practices in the context of a developing economy. Two competitive strategies are examined; a niche market strategy characterised by targeting specific market segments, and a broad market strategy characterised by serving a wide range of market segments. Three sets of operations practices consistent with the adoption of lean manufacturing, Total Quality Management, and relationship development in a supply chain context, are explored. Using survey data from senior managers in Thailand, results show that for firms adopting a niche market focus, competitive strategy directly influences process management and relationship development, which in turn affect workforce commitment. Only workforce commitment has a direct effect on operational performance. In contrast, for firms adopting a broad market focus, competitive strategy directly influences workforce commitment, which in turn affects process management and relationship development practices. It is the latter practices that directly influence operational performance.     

Relational benefits and manufacturer satisfaction: an empirical study of logistics service in supply chain

Using data collected from US manufacturing firms, this research evaluates logistics service from the eyes of manufacturers. The study leads to a close look at how manufacturers view third party logistics services to provide important strategic and operational values to manufacturers. The results indicate that the building of a long-term relationship is mediated by trust and commitment from manufacturers. When manufacturers believe that the logistics service provider is honest and passionate, and care about their business, they will make a commitment toward a long-term business relationship.     

消费者后悔情绪对投诉、转换行为的影响研究

文章以杭州市四所大学的270名大学生为样本，以手机购买行为为问卷调查的情境，实证研究了在中国背景下消费者后悔情绪对购买后投诉、转换行为的影响以及关系质量（满意、信任、承诺）在此关系中的缓冲作用。结果显示，消费者后悔情绪与投诉、转换行为都显著正相关；信任与承诺是后悔与转换行为间关系的缓冲变量。从而说明，消费者对购买决策感到后悔就将采取投诉行为或转换品牌、商家，而若消费者对商家有着较高的信任或承诺，就将降低后悔引发的投诉、转换行为倾向。     

Revisiting the Trust-performance Link in Strategic Alliances

• We extend research on the trust-performance link in strategic alliances (SAs) by arguing that the traditional focus of research on the influence of trust on performance of SAs needs to be complemented with a more explicit acknowledgment and analysis of the role that SA performance plays in the development of trust.
• Drawing on existing theoretical arguments and empirical findings related to the consequences and determinants of trust we argue for the existence of a bidirectional causal relationship between trust and performance in SAs. We empirically test this bilateral relationship using 3-stage least square regression models on data from 110 strategic alliances.
• Our results support the positive effect of SA performance on trust, but not the commonly stressed positive effect of trust on SA performance. We discuss the relevance of this finding for the theory of inter-firm collaboration. We conclude by discussing the implications of our findings for practitioners and scholars interested in SAs.