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Modeling organizational performance indicators
Authors:Viara Popova  Alexei Sharpanskykh
Affiliation:1. De Montfort University, Centre for Manufacturing, The Gateway, Leicester LE1 9BH, United Kingdom;2. Vrije Universiteit Amsterdam, Department of Artificial Intelligence, De Boelelaan 1081a, 1081 HV Amsterdam, The Netherlands
Abstract:Performance measurement and analysis is crucial for steering the organization to realize its strategic and operational goals. Relevant performance indicators and their relationships to goals and activities need to be determined and analyzed. Current organization modeling approaches do not reflect this in an adequate way. This paper attempts to fill the gap by presenting a framework for modeling performance indicators within a general organization modeling framework.
Keywords:Enterprise architectures  Information systems  Modeling  Performance indicators
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