软件外包人才校企一体化培养模式

软件外包产业在全球迅猛发展,我国已经把发展软件外包产业提升为国家战略,因此对软件外包人才的需求越来越多。软件外包人才应具备更高的知识素养,现有的培养模式不能满足软件外包产业的要求,文章提出校企一体化培养模式,校企共同制定培养方案,引入学期项目及虚拟企业。     

支持外包的软件协同工作模型

软件外包已经成为世界软件业发展的一种趋势，它是以最少的成本和最节约的资源来获得高品质的软件产品，软件外包过程不同于传统的软件过程，它可以被认为是发生在软件发包主和分包方之间的合同过程，包括软件外购过程和软件供应过程，分析了典型的软件外购过程和软件供应过程，对这两个过程之间的协同工作进行了研究，包括协同的必要性和内容以及协同的机制，并提出一个支持外包的软件协同开发过程模型，来辅助软件外包项目的高效实施。     

基于神经网络的软件外包过程模式决策研究

Software outsourcing has became a common method used in software development. To guide the software outsourcing process pattern decision, this paper puts up a neural network based decision model which is made up of a group of orthogonal and concurrent input factors, a three-tier neural network decision architecture and a group of output process patterns. The model is verified with a real software outsourcing process pattern decision case. This model provides the theory for the development of outsourcing decision tools and complete decision supporting mechanism for various outsourcing model in every phase of software engineering.     

Factors influencing clients in the selection of offshore software outsourcing vendors: An exploratory study using a systematic literature review

Context

Offshore software development outsourcing is a modern business strategy for developing high quality software at low cost.

Objective

The objective of this research paper is to identify and analyse factors that are important in terms of the competitiveness of vendor organisations in attracting outsourcing projects.

Method

We performed a systematic literature review (SLR) by applying our customised search strings which were derived from our research questions. We performed all the SLR steps, such as the protocol development, initial selection, final selection, quality assessment, data extraction and data synthesis.

Results

We have identified factors such as cost-saving, skilled human resource, appropriate infrastructure, quality of product and services, efficient outsourcing relationships management, and an organisation's track record of successful projects which are generally considered important by the outsourcing clients. Our results indicate that appropriate infrastructure, cost-saving, and skilled human resource are common in three continents, namely Asia, North America and Europe. We identified appropriate infrastructure, cost-saving, and quality of products and services as being common in three types of organisations (small, medium and large). We have also identified four factors-appropriate infrastructure, cost-saving, quality of products and services, and skilled human resource as being common in the two decades (1990-1999 and 2000-mid 2008).

Conclusions

Cost-saving should not be considered as the driving factor in the selection process of software development outsourcing vendors. Vendors should rather address other factors in order to compete in the OSDO business, such as skilled human resource, appropriate infrastructure and quality of products and services.     

Knowledge transfer in offshore outsourcing software development projects: an analysis of the challenges and solutions from German clients

Knowledge transfer is a critical factor in ensuring the success of offshore outsourcing software development projects and is, in many cases, neglected. Compared to in‐house or co‐located projects, however, such globally distributed projects feature far greater complexity. In addition to language barriers, factors such as cultural differences, time zone variance, distinct methods and practices, as well as unique equipment and infrastructure can all lead to problems that negatively impact knowledge transfer, and as a result, a project's overall success. In order to help minimise such risks to knowledge transfer, we conducted a research study based on expert interviews in six projects. Our study used German clients and focused on offshore outsourcing software development projects. We first identified known problems in knowledge transfer that can occur with offshore outsourcing projects. Then we collected best‐practice solutions proven to overcome the types of problems described. Afterward, we conducted a follow‐up study to evaluate our findings. In this subsequent stage, we presented our findings to a different group of experts in five projects and asked them to evaluate these solutions and recommendations in terms of our original goal, namely to find ways to minimise knowledge‐transfer problems in offshore outsourcing software development projects. Thus, the result of our study is a catalog of evaluated solutions and associated recommendations mapped to the identified problem areas.     

应用型软件服务外包人才培养模式

西安作为中国服务外包示范城市之一,市政府已出台多项举措,大力发展软件服务外包产业及培养软件服务外包人才。文章介绍了西安文理学院作为西安市软件服务外包人才培训基地,在应用型软件服务外包人才培养实践中的经验,提出应用型软件服务外包人才培养的思路。     

中国对日软件外包的现状分析及对策研究

经济的快速发展给企业的进步提出了很大的考验,企业在软件开发和营销方面采取软件外包的形式,集中精力在市场上增加自身的核心竞争力,并且达到可以降低成本的效果。对日软件外包行为也是发展我国软件产业的重要形式,既可以扩大我国软件销售的市场,又可以借鉴日本软件开发的技术,提高我国软件产业的综合水平。但在中国对日软件外包的过程中,也要结合我国软件市场的需求,抓住内需和出口导向的平衡发展,以提高我国软件服务为目标,将软件的研发放在重要位置,不断探索中国对日软件外包的对策。     

软件外包人才实践教学体系探索

分析中国软件外包产业对各层次人才的需求,介绍杭州国际服务工程学院软件外包人才培养实践教学体系,阐述改革实践教学、加强学生实践创新能力、注重与产业互动、提升学生职业素养的几点做法,为培养适应市场和社会发展需求的高素质软件外包人才作出有益探索。     

对高校软件外包人才培养几个问题的思考

本文针对中国软件外包服务缺少专业人才已成为制约产业发展的一大瓶颈问题,通过分析国内人才短缺的原因及人才需求,提出高校软件专业采用校企合作、企业实训等形式开展软件外包人才培养。     

国际化应用型软件服务外包人才培养模式研究

针对应用型软件人才培养所存在的问题,根据软件外包产业对人才知识与能力的要求,提出课程体系设置应坚持发展和开放、层次性和个性化的两个原则;处理好基本理论与新技术、外语应用能力与技术应用能力两个关系,阐述"两个平台,两个结合"的软件服务外包人才培养模式。     

Software maintenance outsourcing: Issues and strategies

Software maintenance outsourcing is becoming a popular alternative in software industry. Software companies are looking at outsourcing their maintenance and support activities as an area for competitive advantage. There are risks and benefits of introducing subcontractors in the framework of software outsourcing. Reliable maintenance is only possible if adequate measures are taken in advance during project’s development and maintenance planning phase and are documented in the maintenance contract. In this paper, we present and make a justification for a set of recommendations to make such maintenance reliable and cost-effective. We analyze the associated risks and propose some product quality metrics to be monitored during the maintenance phase.     

CMMI在软件外包项目中的实施方法

在众多软件外包项目中,有一类项目的管理模式是：发包方把项目分成若干个作业包,在项目执行期间,陆续向承包方发送它们。这类软件外包项目在实施CMMI时困难重重。论文以一个软件测试外包项目为例,详细讨论了CMMI实施应该注意的三个方面问题：定义一个适合自己业务模式的软件生存周期模型;灵活应用WBS以及分层制订软件项目计划。应用这些方法后,企业的过程控制力度将得到进一步加强,质量保证水平也将得到很大提高。     

Congruent patterns of outsourcing capabilities: A bilateral perspective

Despite the extensive proliferation of Information Technology Outsourcing (ITO), firms often obtain unsatisfactory outsourcing outcomes due to the lack of appropriate outsourcing capabilities of a client or their vendor. ITO clients strive to enhance outsourcing performance by establishing their own outsourcing capabilities as well as contracting with capable vendors to meet their strategic needs. Thus, for the success of an ITO project, it is imperative to find an effective combination of complementary outsourcing capabilities on both sides. However, knowledge of how to identify and develop a set of appropriate outsourcing capabilities of both client and vendor has yet to be developed. This study aims to fill this knowledge gap by elaborating on the configurational mechanisms of outsourcing capabilities from a bilateral perspective, which explicate how multiple types of client and vendor outsourcing capabilities combine into configurations simultaneously to produce high ITO performance. First, based on the ITO literature, we develop a conceptual framework that identifies three key types of outsourcing capabilities. Then, with the matched dataset collected from a client and their vendor, we conduct a fuzzy-set qualitative comparative analysis (fsQCA), which is a set-theoretic configurational method to investigate the systemic and holistic interdependencies among key outsourcing capabilities that produce high outsourcing performance. On the basis of the conceptual framework and empirical findings, we present four viable propositions to build configurations of client and vendor ITO capabilities that can achieve ITO success with theoretical and practical implications.     

Developing a knowledge-based perspective on coordination: The case of global software projects

We have attempted to bring together two areas which are challenging for both IS research and practice: forms of coordination and management of knowledge in the context of global, virtual software development projects. We developed a more comprehensive, knowledge-based model of how coordination can be achieved, and\illustrated the heuristic and explanatory power of the model when applied to global software projects experiencing different degrees of success. We first reviewed the literature on coordination and determined what is known about coordination of knowledge in global software projects. From this we developed a new, distinctive knowledge-based model of coordination, which was then employed to analyze two case studies of global software projects, at SAP and Baan, to illustrate the utility of the model.     

软件外包人才培养的Java程序设计课程改革

软件外包业务是软件行业发展的新增长点,目前迫切需要软件外包人才。本文提出软件人才培养的Java语言程序设计教学改革方案,以软件外包工作过程为导向,开发软件外包人才的课程培养方案,然后以软件外包项目驱动课程整体设计和单元设计,通过团队协作方式完成项目实践任务,最终完成软件外包人才的培养过程,取得良好成果。     

南京市软件外包服务业人才需求及定制化培养

南京是中国服务外包基地城市和中国服务外包示范城市,软件外包服务是南京市软件产业新一轮发展的突破口,软件外包服务业的发展需要大量专业化人才,文章从调研南京软件外包服务业人才现状入手,探讨南京市软件外包人才的特性需求,提出不同岗位人才的定制化培养模式。     

软件工程专业服务外包人才培养探索

为解决我国软件服务外包人才的短缺问题,处理好"企业缺人而高校就业率低"的矛盾,浙江工商大学在软件工程专业培养中提出培养软件服务外包人才的目标。针对软件服务外包企业对人才的要求,在课程体系构建、教师队伍建设、校内外实践基地建设等方面进行了探索和实践,并取得明显成效和积极成果,为地方高校软件服务外包人才的培养提供了可供借鉴的经验。本文介绍了这一过程。     

软件开发外包项目管理案例分析及探索

软件外包是一个非常大的市场,目前在国内有很多软件公司从事软件项目外包行业,或把自己的部分业务发包给外包方,软件项目外包管理随着近年软件项目外包的发展越来越受到重视,它与公司项目的内容管理既关联又存在差异,文章通过对企业实际外包项目的具体案例的风险进行分析,提出了相应的解决方案,并总结了项目实施过程中存在的问题及改进意见,为软件企业的外包项目管理提供了借鉴。     

高校软件服务外包专业软件工程双语教学模式

针对怎样有效地在高校软件服务外包专业中开展双语教学的问题,本文在分析当前已经出现的双语教学模式的基础上,提出了一种切实有效的软件服务外包专业的双语教学模式。结合我院软件服务外包专业软件工程双语课实际,通过借鉴国外大学和培训机构的理念,我们在课堂授课模式、实验教学、作业实践、考核体制等环节实施了改革,形成了"重实践"和"抓语言"两个特色,取得了令人满意的效果。     

Managing Global Software Engineering: A Comparative Analysis of Offshore Outsourcing and the Internal Offshoring of Software Development

In this article, the authors compare offshore outsourcing and the internal offshoring of software development. Empirical evidence is presented from a case study conducted in five companies. Based on a detailed literature review, a framework was developed that guided the authors' analysis of the differences in the challenges faced by companies and the patterns of evolution in the practice of software development in each business model.