新零售驱动下的超市购物服务系统设计策略研究

目的通过以用户为中心的服务设计创新体验方式,从服务设计的视角分析传统超市购物服务系统,研究其存在原因、用户行为、接触点、设计点等问题,提出相应的改进措施和解决方案,以提升新零售时代超市用户的购物体验。方法运用服务设计思维方式和方法,以服务设计相关理论为基础,以服务设计的用户旅程地图和服务蓝图为工具,对传统超市购物服务系统进行梳理并分析研究。结论通过研究导致现有超市系统体验不佳的共性问题,提出了新零售驱动下的超市购物服务系统应以提升用户体验为中心的观点,包括以用户为中心的竞争态势个性化服务、数据技术信息的可视优化、消费需求的情感化品牌塑造以及去中心化的消费场景重构等创新设计策略,为解决超市购物的服务系统问题提供新的思考和启示。     

服务设计视野下本地生活资讯类 APP 产品的创新策略

目的基于服务设计理念,研究本地生活资讯类APP的产品创新策略。方法引入服务设计的相关理念与方法,分析目前国内生活资讯类APP产品的现状,探讨新信息技术提升用户体验以及整合服务接触点的可能性。结论以用户需求解析与服务体验提升为目标,提出多种服务模式融合促进产品服务的系统性,增强服务的个性化与定制化,将线上与线下服务相结合,以此提升服务的体验感。     

基于用户体验的文具设计创新研究

目的以消费者体验内容为依据,对文具用品的开发设计过程中的消费者体验策略进行探究,归纳与此类消费者体验相吻合的设计特征,提升消费者的情感体验。方法首先明确用户与产品间的情感体验模式,其次通过文具产品的设计案例,分析其在视觉体验、听觉体验、触觉体验、功能体验、使用流程、结构体验、尺度体验、情趣化体验及文化体验上起到的作用。结论 "物"的体验效果及其产生的"情感共鸣"是现代消费者的共同追求。对于新生代的消费人群来说,文具对于他们的意义,远不止好用那么简单,个性、品味、创意、有内涵成为该群体的主要诉求。用科学系统化的方法与人群定向的创新模式,将用户情感体验提升到企业产品开发与市场策略层面进行思考,代表着新时代下传统文具制造产业的新方向。     

基于系统设计思维理念下的交互产品设计研究

目的针对交互设计师在构建交互产品设计时的系统性思维,以用户体验、服务设计理念上的交互产品设计模型为研究对象,创造和优化交互产品设计模式。方法以博物馆交互产品设计为实验样本,基于系统设计思维理念,将交互产品设计置于用户体验、服务设计理念、情景设计理念分析中,阐释基于系统思维的交互产品情感化特征,包括用户情感需求和产品服务生态系统,以及心智模型与概念模型的关系和视觉系统呈现,阐释产品交互界面的数据动态可视化、虚拟现实的游戏化、服务式设计等方式。结论探索了用户体验、服务设计理念在交互产品设计中的应用,提出了"目标—建模—行为—体验"的综合层级的系统模式,有利于满足产品经理和交互设计师开展交互产品设计的需求,提升用户体验和交互产品的优化设计,在系统设计思维理论下,优化了交互产品设计感知行为、情感体验行为,实现了引导转换和系统改良,提升了设计策略的时效性。     

地域文旅饮食文化服务系统设计研究

目的 梳理文旅视域下的服务设计一般流程,基于地域文旅视域构建服务设计流程与研究方法,探究文旅视域下的饮食文化服务设计方法,提升文旅产品设计思路,增强用户沉浸式文化体验.方法 将饮食文化作为文旅发展的切入点,运用基于情境代入的服务设计方法,从饮食文化资源价值转化、饮食行为中的情境化塑造以及饮食文化产品服务系统设计策略三个层面切入,以桃江擂茶为例,将文旅设计与服务设计相结合,通过服务设计方法运用于文旅领域中,对文旅产品服务流程进行全面规划,多角度多层次为用户构建体验式情境,考虑用户的行为要素,提出有针对性可行的文旅用户体验流程.结论 服务设计可为文旅产品服务提供全面的流程规划,为用户打造沉浸式文化体验.基于文旅视域下的服务设计理论研究以及方法应用,能构建系统的服务设计流程方法,提升文旅产业的升级与创新.     

基于沉浸理论的农区畜牧业服务设计研究

目的 探究沉浸理论介入农区畜牧业服务设计的策略,构建更具用户体验感的农区畜牧业服务设计系统。方法 根据沉浸理论的内涵与我国农区畜牧业发展现状,分析沉浸理论介入农区畜牧业服务设计的经济价值、社会价值和文化价值,针对农区畜牧业存在的问题及沉浸理论可行性分析,构建沉浸理论下的农区畜牧业服务设计策略。结果 首先对河南省新野县畜牧业现状进行调研分析;其次基于服务设计思维与设计策略进行服务系统图及蓝图设计,并进一步设计以用户为中心的服务载体——恒永牧场APP、畜牧市集及配套应用小程序,来实现新野农区畜牧业用户的沉浸式体验;最后通过沉浸效果评估,验证了沉浸理论介入农区畜牧业的可行性及重要性。结论 沉浸理论的融入能够改善用户体验,促进农区畜牧业的高质量发展,为我国畜牧业服务系统的创新设计提供了新的思路和方法。     

基于可持续设计视角的社区内儿童玩具共享系统研究

目的从可持续视角研究社区家庭的闲置玩具,以闲置玩具高效利用和社区可持续发展为目标,对社区资源管理系统进行创新设计,探讨促进社区可持续消费的设计策略。方法将共享经济思维融入社区生活可持续发展中为,研究共享经济发展的理论背景,调研儿童玩具在社区存在过剩闲置、处理不佳等问题,分析市场上玩具共享租赁平台的案例,探索用户参与玩具共享的动机和影响因素,以闲置物品再流通的共享消费模式为解决闲置玩具问题的方法。结论提出了以社区为中心的儿童闲置玩具共享的可持续消费设计策略,创建儿童玩具共享服务系统和玩具共享服务中心,从社区层面推广可持续消费模式,对带动公众践行可持续消费具有重要意义,为社区的可持续生活方式提供新的思考和启示。     

基于情境感知的机构养老服务设计策略研究

目的 探究情境感知在机构养老服务中的应用,满足老人的个性化养老需求,提升养老机构的资源分配效率和用户体验,促进机构养老服务的持续性创新发展。方法 首先,梳理情境感知理论的发展以及情境感知服务流程,同时分析归纳出机构养老服务的现状特征和问题;其次,结合情境感知介入机构养老服务的优势及特性,将机构养老的服务情境因素划分为用户、环境、任务、资源四类,同时采用桌面调研、用户访谈等方法对用户的需求进行分析总结;最后,基于上述四种情境因素提出设计策略,构建机构养老服务体系框架。结论 情境感知理论应用于机构养老服务之中,强化了系统情境信息的感知能力,从多维度视角挖掘动态情境下用户的需求,主动提供针对性的服务,简化用户操作路径,提升养老服务的用户体验。     

基于劝导设计的二手衣物交易平台设计研究

目的 探讨在劝导设计理论下二手衣物交易平台的设计方法,引导用户进行可持续消费行为。方法 采用问卷、访谈等定量和定性调研方法洞悉用户行为,运用归纳法对用户的原始诉求进行聚类分析,绘制用户体验地图,提炼出二手衣物交易过程中存在的体验问题,以FBM行为模型为理论指导,从动机、能力和触发因素三个角度,找出设计机会点,得出相应的设计策略,以构建二手衣物交易平台。结果 将劝导设计作为改变用户行为和态度的切入点,完成了二手衣物交易平台的设计,提升了该平台的用户体验,促进了可持续消费的发展。结论 根据FBM模型,从行为角度进行分析,提出增加平台的吸引力、降低用户的认知负荷、增强用户的目标性反馈等设计策略,为改善二手衣物交易平台的用户体验提供新思路,最终让用户养成可持续的消费习惯。     

服务设计视角下乡村旅游创新研究

目的以乡村振兴背景下乡村旅游发展为目标,探索乡村旅游服务设计创新的方法。方法将服务设计理解为"组织"与"关系"的设计,运用服务设计的思想和方法,进行从"产品"到"系统"的研究转变、乡村旅游的系统创新架构的重新设计,结合用户全旅程的用户体验设计,完善乡村旅游服务系统,提升服务体验效果。结论以歙县许村为对象进行旅游服务系统设计实践,通过用户体验地图、服务系统图与服务蓝图的应用,明确服务内容与前台后台关系,通过分析体验痛点与机会点,构建包含服务、信息、资金等内容的服务系统,并针对品牌吸引提升、服务接触点完善、民俗文化传播3个方面,输出旅游服务平台、公共设施、特色礼品等设计方案,从而提升乡村旅游服务体验并传播乡村文化价值。     

The Research of Anti-Wear Properties of Organomolybdenum Compounds in the Engine Oils

A four-ball tester was used to evaluate the anti-wear performance of three kinds of organomolybdemun compounds in the engine oils, i. e., molybdenum dialkyldithiophosphate (MoDDP), molybdenum dialkyldithiocarbamate ( MoDTC), and sulphur and phosphorus freeorganomolybdeum (Molybdate). The results indicate that a low concentration of MoDDP doesn' t improve the anti-wear properties of the commercial engine oils, but a high concentration of MoDDP can obviously improve the anti-wear properties and the load-carrying capacity of the engine oils. MoDTC doesn' t improve the antiwear properties of the engine oils, but worsens the anti-wear properties of the oils. Signifi can timprove ment of frictional and wear characteristics is obtained with Molybdate added in the commercial engine oils and the formulated oils.     

Certification Institutions Expected to Update and Transfer Information on Present Standards

Standards are the basis for production enterprises to organize production, ex-factory inspection, trade (delivery) and technical exchanges, product certification, quality arbitration and supervision.……     

Certification Becomes Important for the I Quality; and Safety Supervision of the Chinese Liquor Sector

The end of 2007, over 200 unit products of more than 80 Chinese firms have passed the quality grade certification for liquor products. These products involve distilled spirits, beer, wine, yellow wine, fruit syrup wine and others, and cover over 80% of the national top-branded liquor products.……     

Deposition and Coating Properties on CVD Tungsten

Surface characterization and microstructure studies are performed on chemical vapor deposited (CVD) tungsten coating. There is about 2 μm thickness diffusion layer of tungsten in the molybdenum substrate. The thermal shock test shows tungsten coating has good adhesion with molybdenum substrate, but the elements of oxygen and carbon in the tungsten coating have the bad affection to the adhesion. The result of high-temperature diffusion experiment is the diffusion rate from molybdenum substrate to tungsten coating is faster.     

Analysis of marine hydrobiont lipid extracts as possible cryoprotective agents

We studied a combined effect of the cryoprotectants both of lipid and carbohydrate origin at the presence of DMSO or without it on cell viability and the RNA synthesis in the embryonic mollusc and echinoderm cell cultures obtained at different developmental stages. Cryoprotective properties of exogenous lipids correlated with their thermotropic behavior. Lipid extracts from marine hydrobiontes, which thermal transitions are characterized by relatively small part of calorimetric thermogram area lying at temperatures above 0 °C (6–18%), were found to possess a considerable cryoprotective activity. The results are discussed in relation to the prediction of the cryoprotective activity of lipid extracts for marine animal cells. In addition, it was found that marine invertebrate cells can be cryopreserved without DMSO at the presence of trehalose and lipid extracts of some marine hydrobiontes.     

Low-Temperature Properties of Silver

Pure silver is used extensively in the preparation of high-temperature superconductor wires, tapes, films, and other configurations in which the silver not only shields the superconducting material from the surrounding materials, but also provides a degree of flexibility and strain relief, as well as stabilization and low-resistance electrical contact. Silver is relatively expensive, but at this stage of superconductor development, its unique combination of properties seems to offer the only reasonable means of achieving usable lengths of conductor. In this role, the low-temperature physical (electrical, thermal, magnetic, optical) and mechanical properties of the silver all become important. Here we present a collection of properties data extracted from the cryogenic literature and, to the extent possible, selected for reliability.     

Early ironwork in Biscay: Survey,excavation, experimentation and materials characterization. An integral study of the mountainside ironworks (ferrerías de monte or “haizeolak”)

ABSTRACT

The production of iron in Biscay (Basque Country, Spain) has been a hallmark of this territory of the North of the Iberian Peninsula throughout its history. The Archaeology team of the Basque Country Mining Museum has spent 13 years, so far, studying the origins of this activity through the evidences left at the old pre-hydraulic iron production workshops known as mountainside ironworks (ferrerías de monte) or haizeolak. It has catalogued 170 archaeometallurgical sites of this type in Biscay, and the archeological excavation of some of them has led to the knowledge of the different stages of the production process that took place in these workshops. The team has also experimentally reproduced the work carried out in a mountainside ironworks from the High Middle Ages, and it has currently started the characterization process of this type of activity through the study of the collected materials.     

Optimum-Simulation von Ernteprozessen

Zusammenfassung Bei der Gestaltung von Ernteprozessen — beispielsweise des Prozesses Mähdrusch, Körnertransport und -abnahme — als transportverbundene Fließarbeitsverfahren mit mindestens zwei verschiedenen Arbeitsmitteln gibt es einen großen Optimierungsspielraum. Solche Prozesse sind mehrstufige Bedienungsprozesse mit gemischter Anordnung der Bedienungseinrichtungen. Außerdem besitzen sie stark ausgeprägte räumliche Aspekte. Es wird vor allem gezeigt, welche Merkmale solcher Prozesse in Simulationsmodellen abgebildet sein müssen, welche Zielgrößen in Abhängigkeit von welchen Einflußgrößen unter Berücksichtigung welcher Prozeßbedingungen ermittelt werden sollten und wie der Bewertungsprozeß zur Ermittlung der gewünschten Informationen gestaltet werden muß.     

Mechanism Study on the Wear of CrAlTiN Coated High-Speed Steel Twist Drills Under Dry Cutting Conditions

As demands about environment protection are growing up, dry cutting technology is getting more and more concerns from all over the world. Main works performed here are study on dry cutting performances and wear mechanisms of M2high-speed steel (HSS) twist drills with CrAlTiN multicomponent coatings, which was deposited using magnetron sputter ion plating system, in drilling 45 and 30CrMnSiA steel, and their comparisons to those in drilling the same steel but using monolayer CrN and commercial TiN coated drills. Drilling performances of drills are evaluated mainly through the measurements of width on outer corner flank land and the cutting forces. Results show that performances of CrAlTiN coated drills are better than those of monolayer CrN and TiN coated drills. In drilling 45 and 30CrMnSiA steel, the average tool life of the CrAlTiN coated drills are 17.2 and 11.8 times higher than those of the uncoated drills. Observing wear of the drill with scanning electronic microscope, results show that there is no crack or spallation of the CrAlTiN coatings in wear zones. Main mechanism of the wear here is adhesion.     

Structural Characteristics of TiO2 Ceramic Coating by Micro-Plasma Oxidation

TiO2 ceramic coatings with thickness of 20 μm were formed on the surface of pure titanium by micro-plasma oxidation. Their micro-structures were investigated by by using X-ray diffraction and their surface images were detected by using scan electronic microscope. There were three kinds of TiO2 coatings, pure anatase type TiO2 phase, mixed phases consisted of rutile type TiO2 phase and anatase type TiO2 phase, pure rutile type TiO2 phase. The coating surface with the pure anatase type TiO2 phase is rough, while the coating surface with the pure rutile type TiO2phase is smooth. The upper coating surface with the mixed type TiO2 phases is anatase type TiO2 structure and the subsurface of the TiO2 coating is rutile type TiO2structure.