Empirical study of open source software selection for adoption,based on software quality characteristics

Currently, open source software (OSS) products have started to become popular in the market as an alternative to traditional proprietary or closed source software. Governments and organizations are beginning to adopt OSS on a large scale and several governmental initiatives have encouraged the use of OSS in the private sector. One major issue for the government and private sector is the selection of appropriate OSS. This paper uses new internal quality characteristics for selecting OSS that can be added to the dimensions of DeLone and McLean information systems’ model. Through this study, the quality characteristics are organized in a two level hierarchy, which list characteristics and sub-characteristics that are interconnected with three main dimensions: system quality, information quality and service quality. These characteristic dimensions are tailored to the criteria having been built from literature study and standard for software quality and guidelines. This paper presents case study results of applying the proposed quality characteristic on eight different open source software that are divided between open source network tools and learning management systems.     

User acceptance model of open source software

The development and implementation of open source software (OSS) is one of the most current topics within the academic, business and political environments. Traditionally, research in OSS has focused on identifying individual personal motives for participating in the development of an OSS project, analyzing specific OSS solutions, or the OSS movement, itself. Nevertheless, user acceptance towards this type of technology has received very little attention. For this reason, the main purpose of the current study is to identify the variables and factors that have a direct effect on individual attitude towards OSS adoption. Therefore, we have developed a technological acceptance model on behalf of the users towards a solution based on OSS. For this development, we have considered the technology acceptance model. Findings show that OSS is a viable solution for information management for organizations.     

Beyond free software: An exploration of the business value of strategic open source

The phenomenon of open source software (OSS) has been well studied from the software development perspective, but it has received much less attention from the perspective of business value. Nevertheless, OSS, when viewed as a value creation process rather than ‘free’ software, provides businesses with value through access to knowledge and innovation capacity resident in online communities. This conceptualisation, which we label ‘strategic open source’ requires firms to rethink their strategy and processes as there is a shift in focus from ownership to openness and collaboration with external parties. Nonetheless, the emergence of OSS poses a puzzle for conceptions of organisational theory. Therefore, a theorising process is needed in order to develop a deeper understanding of how value is created and captured with OSS. Using a field study of eleven European firms, this paper explores the creation and capture of business value from strategic open source. The findings reveal that while decision makers look to open innovation initiatives like OSS for value creation and capture, there is still a desire to remain self reliant, resulting in collaborative design (of external innovations) rather than collaborative decision making with value network partners in relation to how such innovations would help create and capture value within firms.     

Diffusion dynamics of open source software: An agent-based computational economics (ACE) approach

The rising popularity of open source software (OSS) calls for a better understanding of the drivers of its adoption and diffusion. In this research, we propose an integrated framework that simultaneously investigates a broad range of social and economic factors on the diffusion dynamics of OSS using an Agent Based Computational Economics (ACE) approach. We find that interoperability costs, variability of OSS support costs, and duration of PS upgrade cycle are major determinants of OSS diffusion. Furthermore, there are interaction effects between network topology, network density and interoperability costs, which strongly influence the diffusion dynamics of OSS. The proposed model can be used as a building block to further investigate complex competitive dynamics in software markets.     

An open source usability maturity model (OS-UMM)

User satisfaction has always been a major factor in the success of software, regardless of whether it is closed proprietary or open source software (OSS). In open source projects, usability aspects cannot be improved unless there are ways to test and measure them. Hence, the increasing popularity of open source projects among novice and non-technical users necessitates a usability evaluation methodology. Consequently, this paper presents a usability maturity model specifically aimed at usability-related issues for open source projects. In particular, the model examines the degree of coordination between open source projects and their usability aspects. The measuring instrument of the model contains factors that have been selected from four of our empirical studies, which examine the perspectives of OSS users, developers, contributors and the industry. In addition to presenting the usability maturity model, this paper discusses assessment questionnaires, a rating methodology and two case studies.     

A framework for creating hybrid-open source software communities

Abstract The open source software (OSS) model is a fundamentally new and revolutionary way to develop software. The success of the OSS model is also setting the stage for a structural change in the software industry; it is beginning to transform software industry from manufacturing to a service industry. Despite the success of the OSS model, for‐profit organizations are having difficulty building a business model around the open source paradigm. Whereas there are some isolated empirical studies, little rigorous research has been done on how traditional organizations can implement and benefit from OSS practices. This research explores how organizations can foster an environment similar to OSS to manage their software development efforts to reap its numerous advantages. Drawing on organizational theory, we develop a framework that guides the creation and management of a hybrid‐OSS community within an organization. We discuss the implications of this framework and suggest areas for future research.     

Volunteers’ involvement in online community based software development

We sought to gain understanding of voluntary developers’ involvement in open source software (OSS) projects. Data were collected from voluntary developers working on open source projects. Our findings indicated that a voluntary developer's involvement was very important to his or her performance and that involvement was dependent on individual motivations (personal software needs, reputation and skills gaining expectation, enjoyment in open source coding) and project community factors (leadership effectiveness, interpersonal relationship, community ideology). Our work contributes theoretically and empirically to the body of OSS research and has practical implications for OSS project management.     

An empirical analysis of open source software developers’ motivations and continuance intentions

We investigated open source software (OSS) developers’ intentions to continue their involvement in future projects. The research goal was to analyze the motivations of OSS developers systematically and identify those factors that influenced their continuation. A work motivation model for OSS developers was proposed and a research model was empirically validated using data from a field survey of 148 OSS participants. The results showed that OSS developers’ feelings of satisfaction and their intentions to continue with OSS development was influenced by both helping behavior and economic incentives and also that adequate motivators existed, though OSS developers did not benefit equally and there was substantial room to improve their experiences as OSS developers.     

An improved Pareto distribution for modelling the fault data of open source software

In the modern society, software plays a very important role in many application systems. Consequently, the main goal of project managers and software engineers is to deliver reliable software within very limited resource, time and budget during the software development life cycle. Presently, it is widely recognized that open source software (OSS) has developed as a new (and novel) form of both personal and aggregation production. In the past, some research has shown that the traditional Pareto distribution (PD) and the Weibull distribution models can be used to describe the distribution of software faults of OSS. However, there could be a negative value for the cumulative probability of the traditional PD model in some cases. In this paper, based on our past studies, a modified Pareto‐based distribution model, called the single‐change‐point 2‐parameter generalized PD (SCP‐2GPD) model is proposed. The method of choosing an appropriate change‐point is presented and illustrated. Some mathematical properties of the proposed model are also discussed. Experiments are conducted using several real OSS data, and evaluation results show that our proposed SCP‐2GPD model depicts the real‐life situation of the software development life cycle more faithfully and accurately. Copyright © 2013 John Wiley & Sons, Ltd.     

The influence of project initiators’ person-to-person followership on project popularity in open source communities: The role of reach and importance

Person-to-person (P2P) followership is an important aspect of major open source software (OSS) development platforms. In this age of social media platforms, P2P followership has significantly shaped the way users engage in OSS development by facilitating the establishment of connections among OSS users. Despite the prevalence of P2P followership, less is known about the impact of OSS project initiators’ P2P followership nodes on their project popularity. This is a particularly important gap considering the low rate of OSS project success. We posit that OSS project initiators derive information and influence benefits from the quantity and connectivity of their P2P followership nodes, explaining the popularity of the projects initiated. We determine the connectivity of OSS project initiators’ P2P followership nodes based on the nodes’ reach and importance. To test the hypotheses, we use a large panel dataset collected over 24 months from GitHub. The findings indicate that the quantity of OSS project initiators’ P2P followership nodes including followers and followees has a positive effect on their project popularity. Moreover, such an effect is mostly dependent on the connectivity of the OSS project initiators’ P2P followership nodes in such a way that highly connected P2P followership nodes do not impact influence benefits but they increase information benefits. We discuss the theoretical and practical implications of our findings.     

Network ties and the success of open source software development

Prior network-based research on open source software (OSS) development has focused on the benefit of network ties and assumed all network ties play the same role. We adopt a fine-grained view of network relations to investigate the impact of network ties on the success of OSS development. Through examining the development of OSS projects hosted by SourceForge, we find that co-membership among project teams is an effective mechanism for building network ties, through which knowledge and expertise flows across projects in OSS community and, therefore, contributes to the success of OSS development. However, network ties among projects not only confer benefit, but also incur various cost, and due to the different growth patterns of cost and benefit, network ties have a diminishing return to project success. In addition, we find network ties of leader–follower type and follower–leader type are more beneficial to OSS success than other types of ties, and network ties connecting to projects of later development stages are more beneficial than those connecting to projects of earlier stages. Our study provides useful guidelines and suggestions as to how to leverage the knowledge and expertise of others for successful development of OSS projects.     

Open source software licenses: Strong-copyleft, non-copyleft, or somewhere in between?

Studies on open source software (OSS) have shown that the license under which an OSS is released has an impact on the success or failure of the software. In this paper, we model the relationship between an OSS developer's utility, the effort that goes into developing an OSS, his attitude towards the freedom to choose an OSS license, and the choice of OSS license. We find that the larger the effort to develop OSS, the more is the likelihood that the OSS license would be free from restrictions. Interestingly, the result holds even when all OSS developers prefer restrictive licenses or less-restrictive license. The results suggest that least-restrictive or non-copyleft license will dominate other types of OSS license when a large effort is required to develop derivative software. On the other hand, most-restrictive or strong-copyleft licenses will be the dominant license when minimal effort is required to develop the original OSS and the derivative software.     

The factors that affect the performance of open source software development – the perspective of social capital and expertise integration

Drawing on social capital theory, we develop a theoretical model aiming to explore how open source software (OSS) project effectiveness (in terms of team size, team effort and team's level of completion) is affected by expertise integration. This in turn is influenced by three types of social capital – relational capital, cognitive capital and structural capital. In addition, this study also examines two moderating effects – the impact of technical complexity on the relationship between cognitive capital and expertise integration, and of task interdependence on the relationship between expertise integration and task completion. Through a field survey of 160 OSS members from five Taiwanese communities, there is support for some of the proposed hypotheses. Both reciprocity and centrality affect expertise integration as expected, but the influence of commitment and cognitive capital (including expertise and tenure) on expertise integration is not significant. Finally, expertise integration affects both team size and team effort, which in turn jointly influence task completion. This research contributes to advancing theoretical understanding of the effectiveness of free OSS development as well as providing OSS practitioners with insight into how to leverage social capital for improving the performance of OSS development.     

Comparing the relative importance of evaluation criteria in proprietary and open‐source enterprise application software selection – a conjoint study of ERP and Office systems

Until recently, organizations willing to acquire application systems have had no choice but to adopt proprietary software. With the advent of open‐source software (OSS), a new model for developing and distributing software has entered the stage. OSS has evolved from a generally horizontal infrastructure towards more highly visible applications in vertical domains, giving information systems (IS) managers more degrees of freedom in their selection of enterprise application software (EAS). Although a large body of research exists on the relative importance of evaluation criteria for proprietary EAS, the role of OSS in the EAS evaluation process has received little attention so far. To address this research gap, this study represents the first empirical investigation to compare the relative importance of evaluation criteria in proprietary and open‐source EAS selection. Through an online survey, we evaluated the responses of IS managers of 358 organizations to a conjoint study spawning 8592 trade‐off pair comparisons and 3580 purchase evaluations on proprietary and open‐source enterprise resource planning (ERP) and Office software packages. The results show that the relative importance of evaluation criteria significantly varies between proprietary and open‐source ERP systems. Implementation factors such as ease of implementation and support are much more crucial in the evaluation of open‐source than of proprietary ERP systems, which is generally due to IS managers' risk mitigation behaviour. Interestingly, there are no major differences in the ranking of evaluation criteria between proprietary and open‐source Office systems. We conclude our paper with a detailed discussion of our findings and their implications for researchers, companies, EAS vendors and open‐source communities.     

开源软件开发者的演化研究

开源软件的开发主要依靠开发人员的自我管理和志愿贡献。在软件开发过程中,开发人员的组成、分工、能力等会发生经常性的改变,这些改变都会通过交互行为的变化反映出来。已有研究成果表明开源软件存在核心团队,他们主导项目的开发与实施,但对开发团队随时间而发生的结构变化的研究较少。通过观测软件项目生命周期中开发者总体的变化情况,研究了开发者网络与软件的协同演化机理,以GNU/Linux公共数据集为例,讨论了开源软件开发者数量、自愿度、开发者经验与项目的协同演化现象,并给出了演化的合理解释。     

Open source software: A community of altruists

To learn about what drives people to devote their time and expertise to creating and supporting free/open source software, a survey with Likert-scaled items measuring different types of motivations was sent to contributors of several open source projects. Open-ended comments were used to illustrate the Likert-scaled items and open-ended questions allowed respondents to express their reasons for participating in these open source communities. Results indicate that the open source contributors (n = 110, 38 paid to work on OSS projects and 72 volunteers) are motivated primarily by a sense of altruism as well as the desire to create and learn. Payment did not significantly impact the reasons for contributing to OSS projects. The comments and open-ended questions validated the findings and indicated that building a “Utopian” community – the desire to help for the greater good worldwide – is one of the most important motivators. Also, respondents revealed that they join and persist as members of open source communities because they enjoy the freedom to create and share free software, tools and knowledge with others inside and outside the community.     

A systematic literature review on the barriers faced by newcomers to open source software projects

ContextNumerous open source software projects are based on volunteers collaboration and require a continuous influx of newcomers for their continuity. Newcomers face barriers that can lead them to give up. These barriers hinder both developers willing to make a single contribution and those willing to become a project member.ObjectiveThis study aims to identify and classify the barriers that newcomers face when contributing to open source software projects.MethodWe conducted a systematic literature review of papers reporting empirical evidence regarding the barriers that newcomers face when contributing to open source software (OSS) projects. We retrieved 291 studies by querying 4 digital libraries. Twenty studies were identified as primary. We performed a backward snowballing approach, and searched for other papers published by the authors of the selected papers to identify potential studies. Then, we used a coding approach inspired by open coding and axial coding procedures from Grounded Theory to categorize the barriers reported by the selected studies.ResultsWe identified 20 studies providing empirical evidence of barriers faced by newcomers to OSS projects while making a contribution. From the analysis, we identified 15 different barriers, which we grouped into five categories: social interaction, newcomers’ previous knowledge, finding a way to start, documentation, and technical hurdles. We also classified the problems with regard to their origin: newcomers, community, or product.ConclusionThe results are useful to researchers and OSS practitioners willing to investigate or to implement tools to support newcomers. We mapped technical and non-technical barriers that hinder newcomers’ first contributions. The most evidenced barriers are related to socialization, appearing in 75% (15 out of 20) of the studies analyzed, with a high focus on interactions in mailing lists (receiving answers and socialization with other members). There is a lack of in-depth studies on technical issues, such as code issues. We also noticed that the majority of the studies relied on historical data gathered from software repositories and that there was a lack of experiments and qualitative studies in this area.     

Open source software: The effects of training on acceptance

Open Source Software (OSS) is an alternative to proprietary software. It is growing in popularity, which has brought about an increase in research interest. Most of the research studies have focused on identifying individual personal motives for participating in the development of an OSS project, analyzing specific solutions, or the OSS movement, itself. No studies have been found which have undertaken research on the impact of user experience and training on OSS. The study reported here sought to identify factors that predict acceptance of technologies based on OSS after training in these solutions. A research model based on the Technology Acceptance Model (Davis, 1989) was developed. Furthermore, the possible moderating effects of users’ gender, age and level of education were analyzed. It was found that external determinants such as user training, user fit, technological complexity and trainers’ support were important indicators in the success of adopting these solutions.     

开放源码软件综述

开放源码不仅提出了一种新型的软件开发模式,同时也倡导了一种新型的软件商务理念,成为软件业关注的焦点.侧重从政府、公司、开放源码三者相互作用和影响的角度,归纳了开放源码软件发展的历史,给出了开放源码软件的定义,介绍了开放源码的许可证制度和理论模型,分析了公司和政府的开放源码运动,最后总结了开放源码亟需解决的问题和发展趋势.     

开源软件自动化评估证据框架

互联网上已形成了规模巨大、种类丰富的开源软件资源。如何准确、快速地判断一个开源项目的各种可信属性是否满足需求是当前软件工程领域研究的热点。深入分析已有开源软件评估模型,总结互联网上软件质量相关的各种信息,提出了面向开源软件的可信评估证据框架,并基于该框架构建了一种开源软件可信证据查询平台。利用该平台能够极大地提高评估效率,用户可以准确、快速、全面地了解相关软件项目的各种信息。最后,以一个知名开源软件证实了该证据框架及证据查询平台的可行性。